Frequently Asked Questions

You got the questions...we (hopefully) have the answers!

If you can't see your question below get in touch with us and we'll get back to you as soon as we can.

1. All items will be charged a Restock Fee for freight including but not limited to incorrect size orders.

2. Rent from Pullins is only active during the Australian Winter season. If you have any questions regarding renting hire equipment, please send us an email.

3. Cant find what you're looking for? Maybe we've missed it! Reach out and we will triple check that we don't have what you're after laying around.

4. If a product doesn't have an image, is it still for sale? Yes! Sometimes our system can't keep up with the revolving door of products. Rest assured, these products are all still available.

5. Gift Cards can be used for all retail purchases in store and online.
Gift Cards can be used for future rental equipment hire in store or online.
Don't have the amount you want to spend? Get in contact with us and we will organise a personalised amount.